Productive

Xiophone offers the professional, enterprise-level features and functionality you need to be more efficient and productive, provide better service to your customers, and free your business from geographic constraints.

Plug-n-play

Xiophone delivers a plug-n-play voice solution that will have your company running faster than the competition for less. We manage all of the phone equipment for you – no hassles, and no expensive contractors.

Key Features

• Multiple Auto Attendants
• Unlimited extensions
• Unified Messages. Manage your email, voicemail, and faxes from your existing inbox
• Voicemail to email with caller ID info in email - huge benefit
• Simultaneous Ring. Ring your cell and your extension, and your receptionist all at the same time.
• Follow me, Mobile, Home, Anywhere
• Local Numbers
• Toll Free Numbers
• Virtual Numbers - create presence in another city with a local number that dials your company
• keep your existing number by porting from previous provider
• Local 911 Emergency Link
• Multiple Auto Attendants
• Company Name displayed in receiving caller ID on outbound calls
• Direct dial numbers and/or extensions
• Detailed call records by extension or account
• Softphone support
• Call Queue - Incoming calls are placed in a queue until they can be answered
• Music on Hold

All Calling Features

• Append Message
• Authentication
• Automated Attendants - unlimited number
• Blacklists
• Blind Transfer
• Call Detail Records
• Call Forward on Busy
• Call Forward on No Answer
• Call Forward Variable
• Call Monitoring
• Call Parking
• Call Queuing
• Call Retrieval
• Call Routing (DID & ANI)
• Call Transfer
• Call Waiting
• Caller ID
• Caller ID Blocking
• Caller ID on Call Waiting
• Calling Cards
• Conference Bridging
• Database Store / Retrieve
• Database Integration
• Dial by Name
• Direct Inward System Access
• Distinctive Ring
• Distributed Universal Number Discovery (DUND™)
• Do Not Disturb
• E911
• ENUM
• Fax Receive to email
• Flexible Extension Logic
• Interactive Directory Listing
• Interactive Voice Response (IVR)
• Local and Remote Call Agents
• Macros
• Music On Hold
• Music On Transfer:
  • - Flexible Mp3-based System
  • - Random or Linear Play
  • - Volume Control

• Predictive Dialer
• Privacy
• Open Settlement Protocol (OSP)
• Overhead Paging
• password protected voicemail
• Protocol Conversion
• Remote Call Pickup
• Remote Office Support
• Roaming Extensions
• Route by Caller ID
• SMS Messaging
• Spell / Say
• Streaming Media Access
• Supervised Transfer
• Talk Detection
• Text-to-Speech (via Festival)
• Three-way Calling
• Time and Date
• Transcoding
• Trunking
• VoIP Gateways
• Voicemail:
  • - Visual Indicator for Message Waiting
  • - Stutter Dial tone for Message Waiting
  • - Voicemail to email
  • - Voicemail Groups
  • - Voicemail folders to organize by category

Configuration of your PBX is simple and easy with our Initial Configuration option. Whether you’re an expert PBX user or not, we can save you time and money with this option. You just fill out our form and we do the rest. You’ll end up with a provisioned PBX customized just for your business.

We provide the following initial setup for your NetPBX when you buy our Initial Configuration option:

• SIP Trunk setup
• DID Routing setup
• Extension provisioning
• Voice Mail to Email setup
• Follow Me setup
• IVR setup (single level)
• Ring Group setup
• Conference setup

Still need more customization or need to make changes in the future? Just contact us at 1-866-500-6607 and we’ll work with you to provide the solution you need for your business.